Terms of service.
Terms of Service for Complexions by Ashley
Appointment Booking and Cancellation:
All services require a scheduled appointment.
Cancellations must be made at least 24 hours in advance.
Late cancellations or no-shows may result in a fee of 50% of the service price.
Payment:
Full payment is due at the time of service.
We accept cash, credit cards, and mobile payment methods.
Training programs require a non-refundable deposit to secure your spot.
Refunds and Exchanges:
Service fees are non-refundable once the service has been performed.
Product returns are accepted within 14 days of purchase with receipt, unopened and unused.
Training program fees are non-refundable but may be transferred to another date or individual at our discretion.
Health and Safety:
Clients must disclose any relevant health conditions or allergies prior to treatment.
We reserve the right to refuse service if we believe it may be unsafe for the client.
Liability:
Complexions by Ashley is not liable for any adverse reactions or unsatisfactory results from treatments or products.
Privacy:
Client information is kept confidential and will not be shared with third parties.
Minors:
Clients under 18 must have parental consent for all services.
Training Programs:
Participants must be licensed estheticians or in an accredited esthetics program.
Certification is provided upon successful completion of the course.
Gift Certificates:
Gift certificates are non-refundable and must be used within one year of purchase.
Changes to Services:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
Conduct:
We maintain a professional environment. Inappropriate behavior will not be tolerated and may result in termination of service.
By booking an appointment or enrolling in a training program with Complexions by Ashley, you agree to these terms of service. These terms are subject to change without notice.